Let me say this about that. Human beings are a funny lot.  We seem to think we understand the world we live in quite clearly.  However, as I have aged, I am beginning to see that I don’t ‘really’ understand a helluva lot.  Allow me to illustrate. How do you make a question mark in Chinese? […]

Let me say this about that. When, in America, did marketing and advertising become a euphemism for tolerated prevarication?  When did every advertisement we see in print or in the broadcast medium become a bald-faced lie – and – when exactly did we decide that we were OK with it?  If the pharmaceutical industry’s advertisements are […]

Let me say this about that. Does it surprise anyone that the U.S. auto industry is in the toilet?  Can anyone remember when the U.S. auto industry was NOT in the toilet?  It seems that every time there is a useful innovation that comes out of the auto industry, it comes from either Japanese or […]

Let me say this about that. For those of us who have regular interaction with the airline industry, it’s hard to find a subject that invokes more raw contempt.  Airlines, and the airports from which they operate, have no peer when it comes to creative ways to piss-off their customers.  Customer dissatisfaction in this industry is so prevalent […]